Warranty: 
- One year from the deliver date
- Provide lifetime service for whole equipments

Customized Service: 
- According to your requirements and practical application
- Find the best solution
- Beautiful and practical

Also OEM Servic is available.

1. Are you manufacturer or trading company? 

A: We are professional manufacturer of lab instruments with a history of 7 years.

2. How to choose suitable equipment ? 

A: You tell us your requirements (For example: capacity, temperature range, pressure, etc ), we
will recommend you the best suitable equipment.

3. What’s your delivery time? 

A: Within 5 working days after payment confirmed, customized products need 10~15 working
days.

4. How to solve the problem of your equipment? 

A: Please send us email of the problem, pictures or a small video will be much better, we will
find the problem and tell you how to solve it.

If there is a broken, we will send you a new part, and it is free in the warranty period.

5. Do you still provide service beyond the warranty? 

A: Yes. Our warranty is one year from the delivery date, we also provide service beyond the
warranty period, but it will not free for the broken parts.