Our machine quality=customer's satification and trust

After-sale Service

• 1 technician will be assigned to coordinate installation.
• Teach your engineer the knowledge of the  proper use and maintenance.
• Wearing parts are all available when you oerding the machine.
• 12 month quality warranty, and one life friend, when you need help we will be there always. 

Packing : 

small items packaged by wooden case.

large items packaged by EPE Film.

shipping :

we will inform you the situation of the shiper.

before your goods arriving ,we will send you email to inform you to contact the shipping company.

Longkou HOTY Manufacture & Trade Co.,Ltd is a branch of Longkou HOTY Group, founded in 1991 

registered capital of 50 million.

We Specialize in paper egg machine, vacuum forming machine, extrusion line and all kinds of accessories. Supply professional service of design and developing, production, sales and installation 

and debugging, in every aspect of product implementation of strict quality control, OEM and ODM service as per customers’ request.

We has strong technical force, senior engineers and technicians team, introduce the lastet technology at home and abroad, by doing better research, to make mechanical machines of good function, structure, process, and usability, favored by domestic and foreign customers. 

With professional team, strict management, superior equipment, well received in Russia,India, Egypt, Pakistan, Vietnam, Thailand, Uzbekistan etc. With aftersales service offices in more than 20 provinces and cities, supply efficient, quality and considerate service for you. 

We are proffessional, we will help you to succeed.

Do you have these question?

1.Q:Whether your products export?

A:Yes.We exported to Turkey,England,SaudiArabia,

India,Africa,South Africa,Brazil,Egypt,Venezuela,Zambia and so on.

2.Q:Can you give me the lowest price?

A:No.We can’t give you the lowest price,but we could give you top quality.If you think our price

higher than others,we can explain why it worth this price.We prefer to take the time in advance

rather than afterwards.

The excuses for bad quality like to you apology is wasting us time.If just for the pursuit of profit,

we will get your order quickly through lowing the price.But many manufactures lack proud product

in order to pursuit our promise.We would not betray our future because of short-term benefits,this

is not the final purpose of business.

We will definitely not throw out our future for immediate interest.We hope to keep long-term

cooperation with our customers not one time benefit.

3.Q:How will you treat quality complaint?

A:First of all,our quality control will reduce the possibility of quality problem near zero.If this is

a really quality problem caused by us,we will send you free goods for replacement,or refund your loss.

4.Q: How do you after-sale service word if the product got damaged?

A:In the guarantee time 12 months,our general after-sale service is changing the damaged parts for

the customers,but if the damage can be repaired by slight cost,we would wait for the customer’s bill

for the fix cost and refund this part of cost.(note:vulnerable part do not include)