1. Q: Is machine sample available?
A: No. We can supply spare parts sample, but customer needs to pay for it and bear shipping cost, we will return the parts value once order confirmed.

2. Q: What service you can supply?
A: Model recommendation, sample making, technical consulting, after-service support
3. Q: Do you supply overseas installation and debugging?
A: Yes, but customer needs to bear all overseas expenditure.
4. Q: Is your machine all original with Union Special or Newlong?
A: No. But for most of the models, it can be 100% replaceable.
5. Q: Do you supply spare parts?
A: Yes, and with fast lead time.
6. Q: What gurantee you supply?
A: Limited spare parts one-year guarantee, not including quick-wear parts like needle, looper, throat plate.