What about your products quality?

A: Win with reliability! We are top 10 of  China Construction machinery manufacturers for wheel loader, top 1 of China

construction machinery manufacturers for forklift loader .From numerous comparison and feedbacks from clients,

quality is more better than some factories.

How to guarantee customers get the goods smoothy after they pay?

A:Don’t worry, dear.we joined the trade assurance.you can place the order by trade assurance.the deposit will given

to Alibaba.If we don’t delivery products on time, the deposit will return to you.

What’s the delivery time?

Generally,for the standard orders,the delivery time is within 15 working days after receiving your advance payment.

Which payment terms can we accept?

Normally we can work on T/T term or L/C term, sometime DP term.

On T/T term, 30% down payment is required in advance, and 70% balance shall be settled before shipment, or against

the copy of original B/L for old client.

On L/C term, a 100% irrevocable L/C without “soft clauses” can be accepted. Please seek the advice from the individual

sales manager whom you work with.

Which INCORTERMS 2010 terms can we work?

JINGONG is a professional and sophisticated international player, can handle all INCORTERMS 2010 terms, and we

normally work on FOB, CFR, CIF, CIP, DAP.

How long will our price be valid?

We are a friendly supplier, never greedy on windfall profit. Basically, our price remains stable through the year. We only

adjust our price based on two situations:

The rate of USD: RMB varies significantly according to the international currency exchange rates.

Manufacturers adjusted the machine price, because of the increasing labor cost, and raw material cost.

What logistics ways we can work for shipment?

We can ship construction machinery by various transportation tools.

For 90% of our shipment, we will go by sea, to all main continents such as South America, Middle East, Africa, Oceania

and Europe, either by container or RoRo/Bulk shipment.

For neighborhood countries of China, such as Russia, Mongolia, Kazakhstan, Uzbekistan etc, we can ship generator set

and engines by road or railway.

For light spare parts in urgent demand, we can ship it by international courier service, such as DHL, TNT, UPS, or Fedex.

After—sales services

1. Spare parts: JINGONG is dedicated to provide our clients with spare parts with highest quality, exact fitness and

appropriate function. With our global distributor network, you are guaranteed with fast deliveries and services. Please

submit your spare request to us, and list products name, model, equipment serial number, description of required parts.

We guarantee that your request will be handled quickly and appropriately.

2. Training: JINGONG offer perfect facilities and comfortable environment and can provide training services to different

users. The training sessions include product training , operating training , maintenance know-how, technical know-how

training , standards, laws and regulations training and other trainings, all of which are tailored to fulfill your individual needs.

Training programs can be conducted in our factory field, or at the client’s site.

3. Technical Advice: JINGONG can also help clients coordinate with trained service personnel to provide you detailed and

 extensive knowledge about your specific machine. With our technical advices, your machine service life can be significantly

prolonged and sustained with high capicity.