1.) 24 hour technical support by email or calling

              2.) User-friendly English manual for machine using and maintaining

1.Q: How about the quality of your products?

   A: Our products are strictly made by adopting advanced technology both at home and abroad. Every aspect of our products is under strict quality control and we take a test on each equipment before delivery. We are a manufacturer having over 50 years’ experience in manufacturing all kinds of China-made woodworking  machinery since 1960. You can also use Trade Assurance by Alibaba for product quality protection, on-time shipment protection and payment protection.

2. Q: How long is your guarantee?

    A:One Year (Calculated from the equipment arrives the customer‘s side).

3.Q: Do you provide after-sale service?

   A: Yes. We provide one-year warranty to make sure your machine runs consistently. Besides,  we always offer lifelong services and provide spare parts for a long term. And we repair main parts under correct using for free in two years. 

4.Q:Will you send engineers to install the plant?

   A: yes, but at an extra cost payable by the customer. Or you can get local contractors to do the commissioning and we send one supervising engineer.

Yantai Lida woodworking machinery Co.,ltd, which has over 50 years' history of manufacturing all kinds of China-made woodworking machinery since 1960, especially for the MQ & ML series combined woodworking machine, it has the extremely important guiding function in the circle.  During the past few years, with the development of the company and the staffs, we also expanded our production to energy equipment industry .Now our main products cover biomass energy equipment ,feed processing equipment ,organic ferlizer production equiement three major series .With CE certificate and ISO9001 quality guaranteed and our consistant efforts ,our products have been exported to more than 30 countries in the world and enjoy fairly good reputation especially in Malaysia ,Vietnam ,Thailand ,Indonesia and other countries .

* More than 300 employees, 56 technicians, covering an area of 35000 square meters.

* ISO9001:2000, CE certified, 15 national patents 

* One-stop service, meet needs of the customers from individuals to international companies.

* OEM service accepted.

* Inquiries are typically answered within 24 hours.

* After sale Service: experienced and knowledgeable team of technical support

* Annual turnover:USD 10 million.