1.  1 year warranty for vulnerable parts. 1 set of spare parts will be provided by seller free of charge.

2. 10 years remote service free of charge.

3. 10 years after-sale technical support.

4.  Software updates free of charge when available.

5.  The seller shall connect with the buyer on Internet timely if the buyer requires for remote technical support.

Huizhou Pingfang pharmaceutical machinery co. ltd. is a professional manufacturer and supplier for pharmaceutical machinery, pharmaceutical packing material company, who is standing firmly with a good reputation in the industry of China pharmaceutical machinery.

Our company focus on fabricating efficient and technically sound pharmaceutical machines that meets or exceed our customer’ expectations. Our vast product selection caters to numerous industries, worldwide.

We are specializing in machinery including, 

Pharmaceutical industry,

Food industry,

Chemical industry,

and provide customers with material, etc

 Meanwhile, we can undertake turn key projects for conceptual design, process design, water treatment solutions, clean-room design, etc.

Because we stick to offer the high quality and competitive price to our customer, our machines have been exported many countries of world 

We have established business relationship with many directly customers and have many agencies from abroad.

We always stick to the principle that customers are the god, and quality is the first. Therefore, we stick to do all activities as per user’s demands.

Customer service including technical support, installation & commissioning after sale.
Welcome all of friends from abroad to our company and establishing good business cooperation.

We are using standard  export plywood cases. To ensure that the transport process will not damage and safety arrived in customers' hands.

Installing and Commission:

We will install and test the machine in best working condition before shipment. If customer requires our technician to adjusting the machine and train technician at arrival place, we will send technician there. All our expenses including round-trip air ticket to the nearest airport, local conveyance to your factory, Lodging&Boarding expenses shall be payable by you. In case the stay of our technician, additional service fee will be charged .

Warranty period:

 One year for fully machine guarantee. And in this year if the machine broken caused by mechanical problem, all of the spare part is free. The service of the machine all though the machine’s life.