All the goods exported are packed in wooden case or carton with export standard except naked package when necessary.

We have our own professional shipping company which could deliver the goods to every corners in the world with safety and speed, and aslo can supply the services of solving the problems occured during the transaction, such as customs cleaning.

1. Pre-sales service:

 *Sales person, project manager, technology engineer, accountant staff 

 *Professional responsing-team: would be very fast and exactly to send your offers

 2. Online/sale service

 *Super and solid quality

 *Fast delivery

 *Standard export package or as your demand

 3. After-sales service

 *Assistance to build factory

 *Repairing and maintenance if any problem occur in warranty

 *Installation and clerks training

 *Spare and wearing parts for free or with big discount

 *Any feedback of machines can be told us, and we will try our best to support

 4. Other cooperation service

 *Technology knowledge share

 *Factory building advising

As a specialized machinery & equipment exporting company, Zhengzhou Kunchi Machinery Equipment Co., Ltd. which was established by KUNCHI Group in 2013. Who has been engaged in the machinery manufacturing field for nearly 15 years. Our new office is located in Zhengzhou,the central city of China with convenient transportation and good delivery conditions. 

At present, we have one factory producing toothpick making equipment in Zhejiang Province and two factories manufacturing food processing machines in Shandong Province. Otherwise,based on the long-term cooperation with other manufacturers in China, we can supply products and services to customers with the best quality and prices. Our products are widely recognized and trusted by users and can meet continuously developing economic and social needs. 

We welcome new and regular customers from all walks of life to contact us for future business relationships and achieving mutual success!

*How do you guarantee I can receive the goods that ordered after make the payment?

Please rest assured that you will receive the goods in time, we are a legally established company supervised by the government, and is registered in customs of China and China Chamber of International Commerce. Besides, we are the golden member of Alibaba and has been checked by the third party as the real and legal company, what is more important, honesty and trustworthiness is our basic principle and our company life.

 * How to make the payment?

Normally, when the order value is below USD10,000, we accept the payment by T/T or Western Union or Cash, L/C will be accepted when the order value is over USD10,000. For T/T, the customer can choose 100% in advance or 30% in advance, and pay the 70% balance before shipment.

 *Date of delivery?

We will arrange the production and shipment as soon as possible when we received the deposit, and update the information with the customer on line.

 *Suitablity of motor?

As there are many volatage standards in different countries in the world, so the original motor equipped on the machine would not suitable to be used with the customer's local power supply, when this situation happend, please send us your exact information of the power supply available, then we can modify the motor accordingly.

 *After sale service?

For most of the machines, the quality is guaranteed for one year since the date of shipment expet wearing parts, we supply the on-line service for all the machines, and also supply the spare parts all the time with cost price, for some complicated machine or plant, we can send our engineer overseas too.