Batte persists in the business philosophy that technology goes with quality: technology is the root, innovation is the soul, customers come first.

1. Installation Services: During the period of installation and debugging, we shall offer training about effective operation and maintenance.

2. Technical Services: We can assist our clients to solve all kind of technical problems with our capable technical team, and we own adequate experience for production line transformation project.

• When trainning your operators, our engineers will give them advice on how to operate the machines correctly;
• We will send you the operation manual which can help you operate the machins properly, it can also help you to solve the common problems;
• Call us at any time if you have problems about our equipment;
• If needed, we will send engineers to your site to solve your problems.

3. Warranty Services: We offer free after sale service except the engineers' traveling expense for any quality problem occurs during our 12 months warranty period.

4. Providing some documents needed for your customs clearance, like commercial invoice, packing list, certificate of origin etc;

Batte is high-tech company which integrate R&D, design and manufacture. Batte’s main product includes high-qualified screen changer, metering gear pump, extrusion dies. Batte has advanced processing equipment and rich experience in production, has a perfect quality control system and perfect after-sale service system. Batte has right to import and export.

Batte have extra years experience in melt filtration system. And Batte make our products multivariate, long lived, with high degree of accuracy, leak-proof, and so on, to stand out in our profession and take leading position so that we are welcomed and trusted by the market. And combination with the practical requirements of customers, continuously improve the quality of products and using function to meet customers’ demand for products of high quality.

Our product are exported to Taiwan, Japan, USA, Turkey, Mexico, Brazil, Russia, India, Malaysia, Vietnam, Iran, and other countries and regions and received high praised by our customer.

Our advantages:

1. we have CE,ISO,SGS and BV certificate;

2. we have 11-year experience;

3. we are a leading brand in China;

4. we have over 100 workers to ensure quick delivery;

5. we have 10 engineers to design special concrete plants for our customers;

6. we have after sales service like: installation, debugging, operator trainning and spare parts supply.

1. Which melt pump size we can use?

Before recommending our proper melt pump model for you, we need to confirm with you the following points:

1.1. The production line and the final product;

1.2. The material you deal with;

1.3. The viscosity of your material;

1.4. The hourly output;

1.5. The working temperature;

1.6. The working pressure;

2. What is your MOQ;

At present, our MOQ is 1 set;

3. How long is the delivery time?

In general, the delivery time is 4-5 weeks.

4. What is your guarantee term?

The warranty period for our products is one year.During the warranty period, the seller is responsible for replacing free damageable parts , while the buyer pays for freight. 

5. How about the oversea installation and debugging?

Our engineer can be assigned for installation and debugging. Or we can use long-distance technical assistance based on Industry 4.0.

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