A: Pre-sale service; plant layout design, technical consulting, feasibility studies, cost and ROI analysis;
B: sales services: installation and commissioning, operator training, electrician and mechanic training;
1.Equipment installation and commissioning: assist and guide customer coordinate the equipment layout according to the actual situation, make reasonable arrangements for the overall planing of the installation location. Assigned technician to provide equipment installation, operation, ancillary facilities, production, repair, maintenance services and answer the relevant questions.
2.Training operation and maintenance personnel: our company will provide training of the operation and maintenance personnel according to customer’s requirement.
C: after-sale service; supply spare parts and provide after-sale services
1.supply of spare parts: keep records for each customer, provide long-term supply of spare parts, and send it to customers hand with the fastest speed according to customers’ requirement.
2.Unexpected emergency repair service: once the equipment have malfunction, and the user unable to rule out, we will arrange technician to the user factory in the soonest time, solve the trouble and resume production in time.