1. Our warranty covers only those defects which arise as a result of normal use of the product, and the bellows not apply to any:
   
    *Improper or inadequate maintenance

    *Misusage and mishandling

    *Damaged by a wrong voltage use

    *Physical damage(for example, dropping the parts on the floor or into water, broken case, etc)

2. What is the repair, exchange & refund policy?

    *Exchange and refund only on big defective units (beyond repair).For buyers' used machines, we only can support repair service.

    *Repair: We provide free spare parts (just include the main board and motor) within the warranty period. Buyer should provide serial number and photos of defective machines, but buyer should pay the shipment charges and return us the broken parts.

    *Exchange: If you reported problem to us in one month on arrival of the machine, we accept the exchange. Buyer needs pay the ship back sea freight and the sea freight for new machine.

    *Refund: If you reported problem to us in one week on arrival of machines, we accept the refund, but we only refund you the payment after receiving the returned goods.

3. What about when one year warranty over time?

    *We still offer the repair service to you when the warranty time is over, even we can offer you the repair service in the whole life of machine

Our factory & Certification

Zhengzhou Allraise Machinery Company Ltd have been designing, developing, manufacturing

and marketing Machinery for more than 10 years. After these years of development, we have

high quality professional teams, skillful talents, strong technical force, strong and independent

research and development capabilities, advanced production equipment and a perfect after-sales

service system. So choose us, equaling to choose the competitive price and stable quality both.

Please feel free to contact me if any interests. here, you will get a very competitive price!!!

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What's app: +86 18838195918