Q1: Sample
A1: Provide free sample, customers undertake shipping cost or freight collect.
Q2: Visit factory
A2: Welcome to our factory at any time.
Q3: Complaint solving process
A3: Find your salesman—Salesman provide solution (If it’s our responsibility, we will resend substitutes or return money or provide discount for your next order, etc.; If it’s shipping companys responsibility, we also will help you until the problem is resolved.) —If salesman can’t solve your problem, please call our manager Emily 0086-371-86162296.

Q4: Delivery time
A4: 3~30working days after confirming the payment.
If the order is urgently, we will push our workshop finish in advance.