Q1.Can I have a sample order for your product?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 2-10 days. Mass production time need 1-2 weeks for order quantity more than.
Q3.Do you have any MOQ limit for your products?
A: Low MOQ, 1pc for sample checking is available. But the shipping cost should paid by yourself.
Q4.How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT for the sample. It usually takes 3-5 days arrive.
Airline and sea shipping also optional.
Q5.How to proceed an order for your products?
A:Firstly let us know your requirement or application.
Secondly we quote according to your requirement or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly we arrange the production.
Q6.It is OK to print my logo on your products?
A: Yes. Please inform us formally before our production and confirm the design firstly based on out sample.
Q7.Do you offer guarantee for the productions
A: Yes. We offer one year warranty to our products.
Q8.How to deal with the faulty
A: Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.3%.
Secondly, during the guarantee period . we will repair them or we can discuss the solution including re-call according to real situation for the defective batch products
Q9.How to make the payment to you?
You can pay by T/T (for large value), and paypal for sample.