All the goods exported are packed in wooden case or carton with export standard except naked package when necessary.We have our own professional shipping company which could deliver the goods to every corners in the world with safety and speed, and also can supply the services of solving the problems

occured during the transaction, such as customs cleaning.

1.Pre-sale services:

Act as a good adviser and assistant of clients; enable them to get rich and generous returns on their investment 

(1) Select equipment model;

(2) Design and manufacture products according to clients’ special requirement;

(3) Train technical personnel for clients.

2.Services during the sale:

Respect clients; devote ourselves to improving the total value of clients.

(1)Pre-check and accept products ahead of delivery;

(2)help clients to draft solving plans.

3. After-sale services:

Provide considerate services to minimize clients’ worries.

(1) Assist clients to prepare for the first construction scheme;

(2) Install and debug the equipment;

(3) Train the first-line operators on site;

(4) Examine the equipment regularly;

(5)Take initiative to eliminate the troubles rapidly at site;

(6) Distribute the guarantee fittings door-to-door;

(7)provide perfect service;

(8)Provide technical exchanging;

(9)Provide maintenance for big items.

Your prompt inquiry is highly appreciated. I will reply you asap when I get your inquiry.

 Henan Doing Mechanical Equipment Co,Ltd. Is a professional manufacturer of pellet mill, We have been in pellet mill manufactuering industry for 40 years. With rich experiences, our engineer team helps customers design different oil processing machines with different capacities for different pellet mill.

Machines we manufactured can deal with kinds of edible oil seeds,  which includes wood chips, 

pine, bamboo, peanut shell, rice husk and straw,etc.

1. How do you guarantee I can receive the goods that ordered after make the payment?

Please rest assured that you will receive the goods in time, we are a legally established company supervised by the government, and is registered in customs of China and China Chamber of International Commerce. Besides, we are the golden member of Alibaba and has been chekced by the third party as the real and legal company, what is more important, honesty and trustworthiness is our basic principle and our company life.

2. How to make the payment?

Normally, we accept the payment by T/T or Western Union or Cash. If you have special requirements, please let us know in advance.

3. Date of delivery?

We will arrange the production and shipment as soon as possible when we received the deposit, and update the information with the customer on line.

4. Suitablity of motor?

As there are many volatage standards in different countries in the world, so the original motor equipped on the machine would not suitable to be used with the customer's local power supply, when this situation happend, please send us your exact information of the power supply available, then we can modify the motor accordingly.

5. After-sale service?

For most of the machines, the quality is guaranteed for one year since the date of shipment expet wearing parts, we supply the on-line service for all the machines, and also supply the spare parts all the time with cost price, for some complicated machine or plant, we can send our engineer overseas too.

Any question about the wooden pellet machine, please feel free to contact us at any time.