1.Ask:What is your guarantee of machine ?
Answer:usually our guarantee is 1 years. 

2.Ask:About the machine voltage or power of machine ?

 Answer:Usually in our country is 220v,50hz, single phase , or 380v, 50hz, 3 phase .if you have the special requirement , pls tell us, we will vetify the voltage according to your requirement.

3.Ask:how to install the machine ?

Answer:we can intrust the install the machine by vedio, email ,picture.....if large project , we can arrange the worker help you to install it in your country .

4.Ask:How to order

Answer:

1. If you are interested in our products,please tell us which model,quantity you want to order
2. We will make a proforma invoice for your order
3. We will arrange the production and delivery asap when we received your payment
4. Payment terms:

    A.T/T (Telegraphic Transfer):

    40% as deposit,after seen the copy of the B/L sent by fax,the balance of 60% should be effected.

    B.Western Union:

    Fast and convenient, popular in the international trade!

    C.Trade Assurance(Secure Payment):

    ---On-time shipment and pre-shipment product quality safeguards

    ---Refund up to the covered amount agree with your supplier
5.Extra service
1. Sample order is available
2. OEM whole container
3. Mixed container order available

After Sale Service
1. Warranty policy one year from shipment
2. We will send you the replacement after received the broken part
3. Evaluate the customs rish and choose safest shipping company before shipping.
4. Follow status up time by time until the goods arrived.

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