The following languages are ready in the machine. If you need any other language, we can make it for you freely.

1. I have never used such a machine. How can I learn it?

With machine, we will send manual and DVD video to teach you how to use machine. And we also have online training by skype or phone call.

2. If the machine is returned by customs, what will you do?

We will find why your customs return our machine and find solutions and will send a brand new machine to you immediately. If you cannot receive the machine at all, we will return your money. And machine will come back to us.

3. What courier you often use?

We mostly use DHL which is the best courier and fastest. But we also accept other couriers like UPS, TNT, Fedex, EMS, by air or by sea.

4. If I want to be your distributor, what conditions you can supply?

If you want to be exclusive distributor, we will protect your market and will transfer all enquiries to us from your market. And prices are different according to your selling quantity of goods.

5. Can you put my LOGO on the start screen instead of yours?

Yes. You just need to send us a picture of your logo in high quality. Then we put your logo on start screen of the machine. 

6. What is payment terms

We accept all popular payment terms like wire transfer, western union transfer, paypal, moneygram, escrow, credit, and cash.

7. What is your delivery time?

We need only 2~5 days according to different machines and different quantity of your orders.