After-sale service and maintenance 

The term of maintaining guarantee is main device 1 year and spare part 3 months from the date of purchasing according to the receipt. (Expendable is not included in it.) Others not included in maintaining guarantee or over the time, we also supply to maintain and renew but need charges. Please contact with the dealer if need change of purchasing the parts and easily expendable products.

A. We will guarantee the quality of our equipment, normally there is no quality problem.If there is a deficiency, please email or call us on the reasons, it would be best to dealt with by email or telephone.
B. We won’t supply maintaining guarantee if troubles as below:
a) Disassembling the machine by self.
b) Fall it without caution.
c) Lack of reasonable keeping and protect.
d) Not operate according to the user manual.
e) Expendable reasons.

 Q: Delivery time?
A: Commonly 5 - 9 business days. If during public holiday it will be extended.

Q: Warranty period?
A: We provide 1 year warranty, and flexible warranty extension policies. Please consult with our people for details.

Q: What kind of payment term is accepted?
A: We support T/T, Western Union, Alibaba Trade Assruance.

Q: Do you combine shipping?
A: We will combine when possible and discount shipping when possible per your request.

Q: How about packing?
A: Commonly packed in carton (or wooden packing).