FAQ

 1.   Why remote monitoring is not smooth?

You should choose suitable resolution to watch according to your Internet.

2.   Why SD card cannot save?

SD card must be formatted if this is your first time to use.

3.    Why Connection is not on the network?

Select the correct connection way according to your network

4.   Why APP remote viewing SD card video is not smooth?

As a result of the mobile decoding ability are different, and you can adjust video equipment

according to your mobile’s resolution

5.   How to find my password?

To press reset key with 10 seconds and Restore the factory Settings.

Why Choose Us?

1.We respond you within 12 hours.  

2.OEM/ODM available.

  1)Silk Print logo on the camera;

  2)Customized Camera Housing;

  3)Customized Color Box

  4)Any your idea on camera we can help you design and put it into production

  5)Free charge for 1000pcs order.

3.High quality,fashion designs,manufactured price,fast lead time.

4.After-Sale Service :

  1)All products will have been strictly Quality test 3 times before packing.

  2)All products will be well packed before shipping;

  3)1 years warranty;

  4)Fast RAM service,or new products with whole new package for repaired items

5.Fast Delivery.

 Sample order in 1 working day, and 3~7 working days for bulk production;

OEM: 15-20 working days.

 6.Payment

 You can pay for the order via L/C,or T/T,Western Union,Paypal in advance.

 7.Shipping

 By express DHL,UPS,TNT,Fedex,EMS,China Air Post.HK Post,by air,by sea;

Collect via your own express account is available