Pre-sale service

• 24hours online to ensure quick response to customers' inquiry or online message;
• Guide customers to choose the best suitable machine model;
• Offer detailed specification and competitive prices;

Contract execution

• Machine production will be arranged strictly according to the contract;
• Machine photos will be sent to you for inspection during production;
• Update latest news after delivery and prepare customs clearance;

After-sale service

• Broken spare parts (except for wear parts) will be sent for free due to quality problems;
• In time response to customers technical problems;
• New products update for customers' reference

BIOBASE group, founded in 1999 and been through high and stable development for 15 years, who is now with revenues of one hundred million, 1200 employees in China and abroad offices, 22.4 acres land industry parks and 20000 square meters production base.

The products we manufacture extends to most of the laboratory items and scientific analytical equipments. Our mission is to enable our customers to make the world healthier, cleaner and safer.

BIOBASE group invests in science and technology research, aim to keep impoving products performance and quality as well as develop new products to meet customers wide requirement.
We satisfy our customers by offering comprehensive support, purchase convenience and we are ready to serves more and more BIOBASE users.

BIOBASE group, serving global distributors and its loyal end users, is becoming one of the most important scientific services supplier.

FAQ for better and easy cooperation

1.Why choose BIOBASE ?

We are the leading manufacture,OEM&ODM service are offered.

2.How about the sample of BIOBASE product ?

We could send you the samples but the freight and the sample are charged.

3.How about BIOBASE payment term ?

T/T & L/C & Western Union(40% deposit, the balance before shipment).

4.How about BIOBASE delivery time ?

Within 7-15 workdays after receiving deposit.

5.How about BIOBASE validity of quotation ?

Usually 30 days as the shipping freight and exchange rate can be fluctuant.

6.What is the shipping port ?

FOB to Qingdao Port, China (also can ship according to customers’ request).

7.How about the package ?

Bubble film +Cotton+Standard export wooden case.

8.How to inspect the goods ?

Products will be checked by our QC staff first,then our project manager.Client can come and check by themselves or third party check is available.

How to Contact Us?

Please Send your inquiry Details in the below for our quotation,Click "Send" Now!