* Q: Do you accept sample order?
A: Yes, we accept sample orders, and price is also good.

* Q: Can you accept customer-made order?
A: Yes, we accept that and we can develop new functions, new lookings and so on.

* Q: How about payment terms?
A: We require 30% deposit and the balance before delivery. 

* Q: What delivery ways we can use?
A: We can deliver through ship and air  or express, and will recommend the best way to our customers.

* Q: How about the delivery cost and tax cost?
A: Delivery cost is depend on the way, destination and weight. And tax is depend on customer's local customs.

* Q: What kind of discount will be supplied?
A: We supply discount for the quantity more than 10 pieces.

* Q: What is the delivery time?
A: Usually it is 1 to 3 working days, and may differ from different quantity.

* Q: What is your warranty term?
A: We supply one year warranty for the mainframe, and technical support for lifetime.

* Q: Do you have any agent in our country?
A: Yes we have some, and please contact us for their information.

* Q: Do you attend any exhibitions?
A: Yes, the recent one is Cosmoprof Guangdong, please contact us for the latest.

* Q: Are you a factory or trading company?
A: We are a factory, and we will welcome you to visit us at any time.

* Q: Do you have any certificate for your machine?
A: Yes, we have CE and ROHS for the machine, and patten for the looking. Also we are assessed by SGS and BV.