Cup design Workflow: 

1. Inquiry---Identify the specific products that you are interested in personalizing for your business

2. Quotation---Official quotation sheet will be sent to you with detailed information for the product on it.

3. Artwork submitting---Provide your logo, design, slogan, etc. All artwork must be submitted in a vector format. This is either an EPS, PSD, AI or an editable PDF file. The files in a resolution of minimum 300 dpi. If the art is not in a vector format, we cannot use it.  Moreover, if you do not have any concrete design ideas yet. Our in-house graphic design team can help you come up with an attractive design. 

4. Confirm--- Review and confirm the e-proof of the artwork for your custom print.

5. Payment terms---Western Union, T/T, L/C

6. Mould making---Mould will be finished in 1 months after the payment of mould fee. Mould fee need to be paid in full amount.

7. Sample confirmation---Sample will be sent out in 3 days after the mould is ready.

8. Production---Mass production, shipping marks are needed after production.

9. Shipping---By sea, air or courier.

How quickly can they be produced?

Our normal turnaround time for printed standard product is 2-4 weeks from the date the order is placed.  However, if an order takes longer than 3 days for approval or during times with a heavier workload, this time can be extended.  If your order is time sensitive, check with us to ensure prompt delivery.

I need the cups faster!

Please contact us! We are happy to check how we can meet even the most challenging deadline.

What file format do you need?

To ensure the best quality, we need files in a resolution of minimum 300 dpi. Vector art is required due to its ability to be scaled infinitely without any loss of quality.  Vector art is created using vector illustration programs, such as Adobe Illustrator.  The most common Vector file extensions are .eps .psd .ai and .pdf  (Please note that not all .pdf files are vector.) 

Can you send me a digital proof before my order is printed?

Absolutely!  Within one business day of placing your order, you will receive a digital proof depicting what your logo will look like when printed on the product ordered. This is the point to make any necessary changes.  After we received the signed proof we will submit your order for printing and no further changes will be accepted.

I need some counter samples before I approve the cup!

We can send you the counter samples, but you have to pay the shipping costs.