Packaging Details: Carton Size: 90*52*63CM (L*W*H)  

                                inner box +outer box

Shipping Details: Shipped in 3 days after payment

Delivery Time: Sample within 1-3 days, bulk order 5-10 days according to different quantlity

After service

1.When scooter have problem,please contact the salesman,and send us the faulty video and describe the problem so that we can confirm the problem with our afterservice department.

 2.Our afterservice department will deal with the problem within 24 hours because of time difference.

 3.Our salesman will contact you and tell you the solve solution. If need replace parts,we will send you the new replacement parts immediately by DHL (3-4 days you can receive it) and will send you the video about how to replace parts.

1. Best service. Our sales team will reply your questions within 24 hours.

2. Reliable quality and excellent performance. All products are approved by CE. ROHS and FCC certification.

3. Reasonable price. As we are original factory, best choice for individual buyer and re-sellers.

4. Fast shipping. We are original factory, we keep certain quantity of stock, we guarantee to ship out within 1 working day after payment received,

5. Professional after-sale service. We have professional engineers to provide you the prompt solution.

Q:  Do you accept OEM service? 

A: Yes, we supply OEM service: Customized case logo, customized package, customized manual, customized booting logo.

Q: What is the delivery time for OEM / ODM order?

A: 7-15 working days after all order details confirmed.

Q:Is it safe to drive? Will i fall down if it is over speed?

A: It is available for alarm system.So if you drive it over speed,it will alarm itself and slow down itself,so you will be safe.

Q: How could I get samples? 

A: Due to most of our products are high value products, we do not provide free samples. If you need to order sample for checking-up, we'd like to ask you to pay for the samples and shipping fee, and the samples will be sent to you after receipt of payment.

Q: What's your usual payment term for orders?

A: T/T, West union,Alibaba trade assurance.

Q: How long is the warranty period?

A:  All our balance board carry a 1 year warranty. If any problem have we will ship you free parts for exchange.

Please feel free to contact with me any time, I'd like to go through all questions with you!