All the goods will be packed by wood packing or standard carton box before shipping.

1.  The whole machine has full 1 year warranty, we will send the parts for replacing free of charge during warranty.

2.  We will provide lifetime service online, you can get technical support within 24 hours by Email/ Skype/ Remote assistance etx.

3. Profession person reply your questions.

Our company has a complete system of mechanical design, numerical control, software programming and other technical systems and high-tech employees, with years of experience in the field of channel letter of first-line technical staff ,we have improved the practical application of the equipment, which leading us to a leading position in sign CNC equipment on the practical application and subsequent technical improvements.

1) This is the first time I use this kind of machine, is it easy operate?

 There are english manual or guide video that show how to use machine.

 If there is still have any question, we can talk from phone or skype.

2) If machine have any problem after I ordered it, how could I do?

Free parts send to you in machine warranty period if machine have any problem.

Free after-sales service life for machine, please feel free contact us if your machine have any problem. we will give you 24hours service from phone and skype.

3) MOQ ?

 Our MOQ is 1 set machine. We could send machine to your country port directly, please tell us your port name. There will be best shipping freight and machine price send to you.