Question 1:

Is your company owns the brand "Artiart"?  And, why I see some exact same looking items showing in Alibaba website?

Answer 1:

Yes.  We are the brand owner of "Artiart" brand and we can guarantee all the products we selling are genuine.  

Artiart Limited did not appoint any third party agent to distribute our products at alibaba international website.  Buyers shall be taking extreme cautions if you are contacting somebody else for Artiart Brand products.  We hold no legal liability and products warranty for any purchase not directly from us.

Question 2:

Is your company a manufacturer for your products?

Answer 2:

Yes.  All of our products are 100% owned by ourselves.  We manage the entire production, quality control, and delivery process.

Question 3:

Do you have an official website for your company?

Answer 3:

Yes.  Please visit:  

Question 4:

I like your products, but we are not a big importer.  Do you offer small quantity wholesale service?

Answer 4:

Yes.  Most of our products we have inventory stocking at our warehouse.  We offer small quantity wholesale and flexible delivery service (e.g. by post, EMS, courier, bulk shipment, LCL, etc.)  Contact our sales team now.

Question 5:

I saw same looking products at other companies profile and their prices are super cheap.  Are they counterfeits?

Answer 5:

We recommend you contact our sales team for purchase of Artiart products.  This is the ONLY secure source we can guarantee the products reliability and authenticity.

Question 6:

Do you offer OEM private label service if my purchase quantity is higher?

Answer 6:

Yes.  We offer OEM private label service and contact our sales team for details and quotation.

Question 7:

Due to the time difference, I could not reach you via instant message TradeManager.  What is the other communication channels that I can get quick response?

Answer 7:

Please email us or leave message at the inquiry box.  Our sales team will reply you within 24 hours.