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Trade Terms of recessed MR16 Spot light fixture 

 A. Payment: T/T, (western Union are acceptable);

B. MOQ: 50pcs(1-10 samples can be acceptable);

C. Logo: According to your need;

D. Lead time: Sample 5-7days working days or stock sample send to you immediately, Mass production: 25  days;

E. Shipping: EMS, DHL, UPS, big order by sea or by air freight.

F. Discounts are offered based on order quantities.

                      Our services                    

1. Your inquiry related to our products or prices will be replied in 24 hours.

2. Well-trained and experienced staffs will serve you and your clients in fluent English.

3. Distributor ship is offered for your unique design and some our current models.

4. Protection of your sales area, ideas of design and all your private informatio

5. Led information, lighting solution and suggestions, technical support are offered freely.

6.Certificate of origin (Form A, Form E ) can be offered according to your requirements.

Q:    Can I have a sample order?
A:    Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q:    What is the lead time?
A:     Samples need 3-5 working days, mass products need 7-10 days.(According to your order quantity)

Q:     How do you ship the goods and how long does it take arrive?
A:     Express(DHL,UPS,Fedex or TNT.), Air or Sea shipment is available depends on your need. It usually takes 3-5 days to arrive except Sea transportation.

 
Q:     How to precede the order if I have logo to print?
A:     Firstly, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. If mockup is ok, finally we will go to mass production.

Q:     How to deal with the faulty?

 A:     Firstly, our defective rate is less than 0.2%, so there is no big problem to the lights. Secondly, we usually offer 2 years warranty for our lights. Thirdly, during the guarantee period, we will resend new lights with the new order for small quantity. If there are many lights don't work, we can repair them, then resend them to you.

√ In addition,after 3 years warranty,we can help you to maintain the lights and collect some material costs.

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recessed MR16 Spot light fixture