Q: 1. How do I know if this product will work with my devices?

A: Please send the technical specifications of your device to sales at roxtron dot com. Our staff will help you find the compatible products that will work with your devices. Nearly all leading technologies are available from us, and we will be able to send you free samples so that you can test them with your devices before you place an order. . 

Q: 2. Do you provide any samples before I place an order?

A: Yes, we would be happy to provide you with free samples. All samples will be labeled accurately by Roxtron staff, and you will be able to quote the PN on the label when you place your order.

Q: 3. I would like to place an order. What should I do?

A: Please submit your order to sales at roxtron dot com. You will receive a Pro Forma Invoice from Roxtron Sales Department that will include your order details and our corporate bank account information (for bank wire transfer) or our PayPal business account. Once we receive your payment and your approval of the customization options (if any), we will produce your order in about 7 to 15 days, depending on the quantity and requirements. Our logistics staff will also be able to find the most suitable shipping option according to your preferences. 

 Q: 4. Can you communicate in my language? 

A: All our sales staff are bilingual and multilingual. In addition, for non-native English speakers who apply for sales positions in Roxtron, we require a +8 IELTS English language certificate to ensure that all our customers' requirements are fully understood, and all orders are processed accurately and correctly.

Q: 5.  Can I purchase from Roxtron as an individual, or as a school / university?

A: We accept orders from individuals, companies, schools, universities, NGOs and other organizations. Please do contact us today to find out more about Roxtron's sponsorship offers for research and educational projects related to electronic identification.

Q: 6. Do you have any references? 

A: We are a qualified supplier to a large number of the Fortune 500, government organizations and NGOs for over a decade. For more information please contact the Roxtron sales team.