color Silver power bank
Negotiable /Piece
Min.Order:1 Piece
Shenzhen Xuandi Communication Technology Co., Ltd.
color Silver power bank
FAQ (Frequent asked questions)
A:You can contact us through the alibaba system leave message or by email.
Escrow,T/T,Western Union payment types are available.
A:All items are dispatched within 48 hours of your payment clearing (except Weekends & Bank
Holidays).Because it is international business,when goods are sent by DHL,generally,Our customers
can get the goods within 3-5days(73.75%),the tracking number will be given the same day; if by
china Air post or HongKong Air post,Once the goods is sent,the track Number will be informed the
same day, generally, the goods can be tracked after 5-7days,after 12-15days, the goods will reach
your Home(49.88%),but again it is not guaranteed.
A:We apologise in advance if this happens. Before returning your item please contact
us through eBay, we will answer all emails within 24 hours Monday to Friday.
1.Generally,extreme deal is always here,but if that happen,right item will be sent at
once,we will take photos with your order number,the incidence is 0%,unless the
shipment company send the wrong parcel,but all our shipment company
is one-in-a-million.
2.If the item comes with the same function,even better quality,a little difference
on the surface,generally,we will notice you in advance by leave message or call,
after your approval, then the goods will be sent timely.
A:If you are unhappy with your item we will refund you the full purchase price of the item
provided if the item is returned within 7 working days of receipt, and in its original
condition. Before you return it please contact us through alibaba, we will give you the
correct information you need to return the item. All returns are processed within 2
working days of receipt.
1. Unless otherwise specified, we warrant our products for 1 year from the date
of original purchase under normal, noncommercial use. Replacement items,
if issued, do not restart or in any way extend the warranty period.
2. A replacement or refund will be arranged for all defective products returned,
subject to verification of defect.
3. If a product is returned to us after it has been in use for over 9 months, we may,
at our discretion, exercise an option to refund a portion of the purchase
price proportional to the remainder of the warranty period.
4. For battery pack or battery related products, cell capacity depletion over time
under regular use is normal, and is not an indication of defect. A battery pack
that retains eighty percent (80%) of its original capacity after twelve months
is considered normal.
5. For battery pack or battery related products, warranty becomes void if the
battery pack has been improperly charged, installed or misused in any way,
or if the label and/or bar code label has been removed or tampered with.
6. In returning products to us, customer must pay the return freight. Return
packages by C.O.D will not be accepted. Only the return freight for incorrect
item delivered to the customer will be paid for by us.
A:Place the order firstly, but upaid, we will adjust the price for you according to your new
Shipment requirement ;Just leave message through aliexpress system
or we can chat on line
A:we are not responsible for any custom duty or import tax,if there will be,I will do
our best to avoid it and notice our customers.So for our international orders,we
take no responsibility for untimely arrivals,custom delays or holdups.
Because it is small orders,according to our data statistics,93.55% packages
won't face custom duty and import tax.
Suggestion Tips:
1.Do not allow the product to be immersed or even splashed with water.it`s not waterproof
2.Do not push the power indication button with excessive force.
3.Do not expose the product to extremes of temperatures
4.Do not attempt to open the product to get inside,there are no user serviceable parts and you will have invalidated your warranty
5.Do not charger or modify the power crystal unless you accept that doing so invalidates your warranty
6.Clean the product only with a soft dry cloth.do not use any abrasive cleaners