Q1. Is sample available for herb grinder ?

        Yes, we can supply samples for your reference.

 Q2. Can I use my own logo on the herb grinder ?

        Yes, customers’ logo, size and design is acceptable, OEM & ODM welcomed.

 Q3. What can I do for you?

• Design for products and custom tailor
• One-Stop-Purchase service
• Whole course of quality control
• Timely arrange for delivery
• Unobstructed communion
• Online 24 hours a day, 7 days a week online service

 Q4. What is the delivery date if I place the order?

        7-10 days of small order after full payment recieved        

        3 to 4 weeks after well received the deposit.

 Q5. What type of payment terms accepted for herb grinder?

        Bank transfer or Paypal acceptable for sample order,

        Bank Transfer only for bulk order, 30% initial deposit and 70% balance before shipping.

 Q6. How to deal with if customers quality complaints?

• First, help customer reduce the cost of losses, eg. replacement and offer solutions;
• Second, investigate the quality problem;
• Third, report the result to customer and assign responsibility;
• Forth, improved workmanship or remind customer to avoid the problem.