Shipping Details:

1.Goods will be delivery out promptly after confirm the payment
2.We often send the Elf on the Shelf by DHL, it takes a short time, perhaps 10 days, if you have any request, please don’t hesitate to tell us.

1.Q:If Quantity of the order of Elf on the Shelf if is very small,like 50pcs per style per color ,could we accept it ?

             A: Yes, we can do it ,if we have enough stock yarn for your order .However the price

              will be raised from 15% to 30%.

2.Q: how long will you get the samples from us ?

             A:For new clients ,after you paid the cost of samples,you ‘ll get our samples from 7-14days ;

             For regular customers,after we read your instruction,you can get the samples from 7-14days

3.Q:What’s is available courier service ?

             A:They are UPS,FEDEX,DHL,TNT,EMS(Express Mail Service).

4.Q:How to pay the cost of samples?

             A:You can use Western Union , T/T, Paypal ….etc.

5.Q:If the products isn't consistent with the website describing,how to solve it?

             A: IF the yeti cups are defective or different with the describing words of the seller,

             don't worry,   we will accept customs' exchange ,return unconditionally.

             We believe that our custom are not only satisfied with our products ,

                 but also content with our Service!