Q1. Are you a factory manufacturer?

A: Yes we are manufacturer with 8 years experience in this industry and supplied many famous brands with good quality and hot sale products.

Q2. Where is your main market?

A:Europe, America, Middle-East, Africa and other countries and regions.

Q3. What is your minimum order quantity (MOQ)?

A: As a standard policy, we accept MOQ of a 20GP, and mixed items available, it still needs to confirm with our sales     according to different product lines.

Q4. Can I mix the colors and designs in one order?

A: Yes.

Q5. Can I buy some samples first before main orders? Is the sample fee refundable?

A: Yes, sample fee and shipment fee should be paid in advance, and sample fee is refundable with the purchase order.

Q6.The fan is not working.

A: Check the cable is connected or not,or the batteries are empty;if the batteries are empty,connect the AC adapter to power.

Q7: The fan can not shake.

A: Check the toggle switch is up or down

Q8: How long is the Production Lead Time?

A: 5 days for stock products,20 days for OEM or order producing.