Our after-sales service start immediately after signing the contract! 

1.No matter FOB or CIF the price term is , we would try our best to find a lowest freight cost for customers' reference.

2.The thirdparty inspection always get real and true data from us and we will send production photos to customers if there is no inspection. 

3.Do our best to help customer arrange the shipment and customs clearance.

4.Installation ,maintenance and repair instructions with full informations.

5. We guarantee the material of wire mesh, we accept changing or refunding if the material of wire mesh has difference with contract.

1. How to make a inquiry of wire mesh ?

You need to provide material, mesh number, wire diameter, size and the quantity to ask a quotation, you can also indicate if you have any special requirement. We’ll provide the formal quotation list after your inquiry received.

2. Could you provide free sample ?

Yes, we can provide free sample in half A4 size together with our catalogue. But the courier charge will be on your side. We’ll send back the courier charge if you make an order.

3. How is your Payment Term ?

Generally, our payment term is T/T 30% in advance and the balance 70% against the copy of B/L. We also accept L/C, Westren Union, Escrow, etc. Other payment term we can also negotiate.

4. How is your delivery time ?

We always prepare enough stock material for your urgent requirements, the delivery time is 7 days for all the stock material. We’ll check with our production department for the non-stock items to offer you the exact delivery time and producing schedule.