All of our ice machines are packed into wooden case, for cold room, it will completely knocked down to save sapce before shipping.

 Installation:

 1). Installing by the user: we will tested and install well the machine before shipment, all necessary spare parts operation manual and CD are provided to guide the installation.

 2). Installing by Koller engineers:

(1) We can send our engineer to assist the installation and provide technical support and train your workers. The end-user provide accommodation and round-trip ticket for our engineer.

(2) Before our engineer arrived in your site, the installation place, electricity, water and installation tools should be ready. Meanwhile, we will provide you a Tool List with the machine when delivery.

(3) All spare parts are provided according to our standard. During installation period, any shortage of parts due to the actual installation site, the buyer is required to afford the cost, such as water pipes.

 (4) 2~ 3 workers are required to assist the installation for big project.

(5) Any delay due to customer’s reason, it will be charged from the 8th day, USD100/day for one person as installation fee. Free of charge for one week.

Koller  specialize in ice machine research, design, manufacture for 10 years since 2004, our products sell all over the world, and you can see many refrigeration equipments in your daily life, we produce block ice machine, tube ice machine , cube ice machine, plate ice machine , flake ice machine and cold room. Koller is one of biggest ice machine producer in China, you can buy different kinds of ice machine from us for different applications.