-1. Tube ice 

The tube ice looks like a hollow cylinder. It's outer diameter is 28mm and 34 mm with length from 35m ~45mm, the inner diameter can be adjusted according to the ice making time. Usually it's between 5~10 mm.

-2. Characteristics:

Koller TV series tube ice machine is a popular type ice machine, which produce cylinder ice with a hole in the middle; it adopts flooded evaporator, which improve ice making efficiency and capacity. Meanwhile, compact structure design can save installation space. Ice thickess and hollow part size can be adjusted according to customer requirements, under PLC program control system to work automatically, the machine has high capacity, low power consumption and minimal maintenance.

-3. Manufacture process

-4. Cooling Tower

We have two cooling way for ice block machine, water cooling and air cooling, the way for choosing cooling way is based on the machine capacity, machine installation environment and requirments of our customers. Water cooling way will equip with a cooling tower.

-5. Tube ice machine Layout ( With cooling tower and Semi-packing system)

 Installation:

 1). Installing by the user: we will tested and install well the machine before shipment, all necessary spare parts operation manual and CD are provided to guide the installation.

 2). Installing by Koller engineers:

(1) We can send our engineer to assist the installation and provide technical support and train your workers. The end-user provide accommodation and round-trip ticket for our engineer.

(2) Before our engineer arrived in your site, the installation place, electricity, water and installation tools should be ready. Meanwhile, we will provide you a Tool List with the machine when delivery.

(3) All spare parts are provided according to our standard. During installation period, any shortage of parts due to the actual installation site, the buyer is required to afford the cost, such as water pipes.

 (4) 2~ 3 workers are required to assist the installation for big project.

(5) Any delay due to customer’s reason, it will be charged from the 8th day, USD100/day for one person as installation fee. Free of charge for one week.

If I buy your machine, how could I install? Do you have someone to help the installation?  

•A: Before shipping, we will install and test the machine well.

•B: All needed CD and operation manual will be provided to guide the installation step by step.

•C: If requested, we will send one engineer to guide the installation and train your staff how to operate. You just need to afford the round-trip tickets, visa fee and the accommodation and food at the installation for our engineer.

•D: Sometimes a Chinese translator will be needed in your local site.

 If there are some problems with the machine, how can you help to solve the problems?

We guarantee the warranty for 12 months. Regarding after-sales service, once machine is out of work, you only need to send us pictures or videos about the fault, we will get back to you with the solution within 24 hours. If the parts is broken and proved by our engineer for non-personal reason, we will offer free parts to replace within guarantee period by DHL, usually 3~4 days to arrive your factory; if it is beyond guarantee period, we will charge market price for the new parts.

How many countries in the world have your Koller machines entered? 

Till now, Koller products has been exported to more than 150 countries and areas in the world, such as Philippines, Malaysia in Southeast  Asia, Saudi Arabia, Dubai in Middle East, Spain, Hungary, England in Europe, Nigeria, Benin, Congo, South Africa in Africa,  U.S.A in North America, Chile, Peru, Paraguay in South America etc.

-1.  Q: Power supply: the power can be single phase?

      No, it need the industrial supply power for the whole plant, say that 3phase power, 380~420V,50Hz, 3P or 220~240V, 60Hz, 3P. 

-2. Q: If this is my first time to invest ice plants, then how should I prepare my factory?

      Water treatment to pure water è ice machine to make ice è

     digital scale and sealing machine to pack ice bags è cold room to store ice

Water treatment to make pure water:  http://preview.china.cn/product/60126862351-0/Pure_water_making_machine_for_drinking_ice_plant.html

Cold room to store ice:  http://preview.china.cn/product/60125613772-214059528/Koller_cood_storage_room_to_keep_ice.html

Koller  specialize in ice machine research, design, manufacture for 10 years since 2004, our products sell all over the world, and you can see many refrigeration equipments in your daily life, we produce block ice machine, tube ice machine , cube ice machine, plate ice machine , flake ice machine and cold room. Koller is one of biggest ice machine producer in China, you can buy different kinds of ice machine from us for different applications.

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