1.If the item is defect, you can report it to us within 5days after delivery date and send it to us within 14days for a exchange or refund.

2.If you decide to return the item to us, please make sure that you have contacted with our customer service and already report all details form that issue and have send us pictures.

3.If a return was not refers to item quality, buyer should respond to the ship fee. After we got that returned item, we will send you a replacement or refund you, that depends on our available stock.

Avant Industrial limited is located in Yiwu city, which is known as the largest commodity city in the world. We have been engaged in making and selling promotion gifts and sports leisure products since 2000, and have built up extensive sales network spreading over 30 countries in the world. All our products are received relevant certifications like CE & FDA. We are confident that you would be satisfied with our high quality.

1. Do you have MOQ?

For ordinary dance ribbons, 4m and 6m, 11 colors, we have many stocks. We do not have MOQ. You can even buy 1pcs.

But if customized products with special color and printing, MOQ is 5000 pcs.

2. Do you provide free samples?

Yes, for stocking products, we give 1-3 pcs for free as samples. But customer will pay for the freight.

3. Can we print our own LOGO on the package?

Yes, we will give exact quotation according to your design.

4. Have you exported to European before? Are the products are eco-friendly?

Yes, our main market is Europe and USA. Our products can pass EN71 tests.

5. Can the products are packaged as our design?

Yes, paper card, box, OPP bags, whichever you can imagine, we will surely make best package for you as your full requirements.