For replacement, merchandise must be returned within 30 days of receipt and in the original packaging accompanied with packing slip.
Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items upon receipt before issuing refunds, credits, or exchanges.
Merchandise should be carefully packed and insured for the full purchase price and shipped via traceable means.
Buyer is responsible for all return shipping charges.
A refund may be issued if replacement is not available.
Returns may be subject to a 15% restocking fee.
All defective products will be replaced within the appropriate warranty period.
Company Information
Yiwu Mounttree Sports Products Co., Ltd, as a subsidiary of Avant Industrial limited, is located in Yiwu city, which is known as the largest commodity city in the world. We have been engaged in making and selling sports leisure products such us dance ribbons, dance streamer rod since 2000, and have built up extensive sales network spreading over 30 countries in the world. All our products are received relevant certifications like CE & FDA. We are confident that you would be satisfied with our high quality.
FAQ
1. Do you have MOQ?
For ordinary dance ribbons, 4m and 6m, 11 colors, we have many stocks. We do not have MOQ. You can even buy 1pcs.
But if customized products with special color and printing, MOQ is 5000 pcs.
2. Do you provide free samples?
Yes, for stocking products, we give 1-3 pcs for free as samples. But customer will pay for the freight.
3. Can we print our own LOGO on the package?
Yes, we will give exact quotation according to your design.
4. Have you exported to European before? Are the products are eco-friendly?
Yes, our main market is Europe and USA. Our products can pass EN71 tests.
5. Can the products are packaged as our design?
Yes, paper card, box, OPP bags, whichever you can imagine, we will surely make best package for you as your full requirements.