1.Sample

We provide free stocking sample, but if you need  customize the goods, you should pay for the sample cost and the freight. And we charge for the sample cost before ordering, but the sample cost will not be refunded if the design is caused by the customers.

  2.Small quantity order

We will still get the information back to you even though your quantities is samaller than our MOQ, and we will try our best to help you to get the goods as long as you send us an email.

3.Lead time

We will keep our promise to make sure the cargos can be arrived on time if it can be controled.

4. Sample cost

The sample cost will be refund after order if the design without change, but we also accept that the design was changed before order, but the sample cost will not be refunded.

5.Policy for the cargos are not arrived on time

 A. If the cargos were not arrrived on time because of the production, we will refund some money.

 B.If the cargos were not arrived on time because the transportation was delayed, we will give you 2% cut off when you place an order next time.

 C.If the cargos were not arrived on time because of the forwarder on the customer's side, we will send some presents when you place an order next time.

We accept logo, size customizing, if you need other service,

please do not hesitate to let us know.

1. Do you have MOQ?

For stocks, we do not have MOQ. You can even buy 1pcs.

 But if customized products with special color and printing, MOQ is 10000 pcs.

2. Do you provide free samples?

Yes, for stocking products, we give 1 pcs for free as samples. But customer will pay for the freight.

3. Can we print our own LOGO on the package?

Yes, we will give exact quotation according to your design.

4. Have you exported to European before? Are the products are eco-friendly?

Yes, our main market is Europe and USA. Our products can pass EN71 tests.