1)Q:Why Olingen? 
A:Olingen Stone is professional and in line around 20 years. We consistently use genuine raw materials including Portland cement, 

Bayer pigments, BASF adhesive and other aggregate materials for production assuring the quality and reliability of our products. 

Our products have passed ASTM & EN test and CE approved, the materials are ecofriendly and no harmful for human body, the 

products can be safely to be used in interior and exterior wall decoration.

2)  Q: Do you accept retail order? What is the minimum quantity you require?

A: Yes, we do accept retail order. We sell to wholesaler, retailer and individual . MOQ:200SQM

3)Are you sure that the package will be good enough? If it damages during the transportation who should be responsible for that?

A:Yes, our package is very strong and good, we use the strong wooden pallet, bubble foam and paper carton to package the goods.

4)Which kinds of terms of payment do you accept?And also advise me your lead time?

A:FOB CIF all can be ok.We always deliver your order 25-30days after receiving your 30% deposit.

5)Can you offer us quality sample for free?

A:Yes,we can .But you should pay the freight.If you place order to us ,the freight would be refunded in your balance.

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Sample: offer free sample on clients' courier account. samples are available within 3-5 working days 

Mass production delivery: Normally one container order needs 25-30 days .

MOQ: accept wholesale and retail ,  if quality is more than a container , we can give u discount .

Quality guarantee : 15-20  years quality guarantee .

Customised:we can produce the products for customised accroding to customer demand.