-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Q:Can we get some samples?Any charges?

        Yes, you can get available 300g duplex paper card samples in our stock. Free for real samples, but freight cost.

Q: How can we get a quote?

         Please offer the specification of the product, such as material, size, shape, color, quantity, surface finishing, etc.

Q: What format design file you want for printing? 

         AI; PDF; CDR; PSD; EPS.

Q: Can you help with the design?  

         We have professional designers to help with simple information such as logo and some images.

Q: What's the trade term and payement term?  

         30% or 50% of the total value to be paid before producing. Accept T/T, Western Union, L/C, Paypal & Cash. Can be negotiated.

Q: May i have new sample made with my design for confirmation?  

         Yes. We can do the high quality sample same as your design for confirmation.

Q: What about the lead time?

         It depends on the products. Normally 5 to 7 workdays after confirmation of design file and remittance.

Q: How can i know if my goods have been shipped?

         Detailed photos of every process will be sent to you during the production. We will supply the tracking NO. once shipped.

Q: What shipping method can i choose? How about the shipping time of each option?

         DHL, UPS, TNT, FEDEX, BY sea, etc. 3 to 5 workdays of express delivery. 10 to 30 workdays by sea.

Q: How do you compute the shipping charges?

         We will supply the shipping charges according to the estimated G.W. when quote.

Q: Do you have MOQ?

         Yes. The minimum order quantity depends on the specifications of the label sticker you want.