Q1:Are you a manufacturer or trading company?

  A1:We are a manufacturer with professional R&D team, and providing OEM & ODM services.

 Q2:Do you charge for samples and freight cost?

 A2:In generally,samples will be FREE.Will take reasonable charge if the samples are high-cost

       and will refund from official order,the freight will be bear by yourself or send via your account.

 Q3:How do you control the quality?

 A3:Sample approval first,the goods will be made same as sample and strict compliance with

       full QC systems,such as IQC,IPQC,FQC,OQC. 

 Q4:What's MOQ?

 A4:We could accept small trial orders.

 Q5:Can you give us a favorable discount?

  A5:Of course,a favorable discount will be offered if the quantity is sizable.

 Q6:How do you ship the goods and how long does it take?

 A6:For small order usually ship by UPS,FEDEX,TNT,DHL,TOLL,EMS etc.It usually takes 5-7

       days to arrive.For big order,will take around 20-35 days by sea,5-10 days by air.

 Q7: What is your payment terms?

 A7: T/T,Trade Assurance,Paypal,Western Union,Escrow,Cash can be accepted.

 Q8: How does the Trade Assurance work?

 A8: We can accept an order which the total amount above $3000 by Trade Assurance,

         you could place the order online and pay the deposit to alibaba to assure the delivery

         time, quality,and mutual trust.