Australia Manufacturer Premium Quality sandalwood oil

Australia Manufacturer Premium Quality sandalwood oil

Please contact us for more details.

SHIPPING AUSTRALIA

All shipping is calculated by weight and flat shipping rates are Australian wide. Purchased items will be shipped within 1-2 working days of the order being placed (dependant on the chosen freight carrier). A tracking number will be supplied to you once your order has been received and processed by us for you to trace your items. Please allow up to 10 working days for the order to arrive. If you still have not received your goods after this period, please notify us on 07 5575 9005

SHIPPING INTERNATIONAL

For international orders shipping fees will be calculated upon checkout. The buyer is responsible for all duties, taxes or customs costs that could be incurred. Please check this information with your countries authorities. Depending on the selected shipping method a tracking number may not always be available. If tracking options are required please contact us before checkout to verify.

NATURE PACIFIC CONTRACT MANUFACTURING

Contract Manufacturing and packing is now available at Nature Pacific Pty Ltd

Specialising in organic processing to HACCP food standards

Nature Pacific offers a complete contracted manufacturing solution focused on organic food processing and packaging. Our high-tech facility is an affordable, professional and high-quality opportunity to produce world class products. Small order runs available.

Now with MAFRA Korean Organic Certification available.

About Nature Pacific

Specialising in Fiji Grown Virgin Coconut Oil

Ken Sigrah and Stacey King are the couple behind NATURE PACIFIC and TRIBAL PACIFICA who understand very well the problems facing indigenous communities as they struggle for daily survival and the upholding of their ethnic identity in a rapidly changing world.NATURE PACIFIC is a joint Australian-Fiji company specialising in the development of certified organic and ‘organically grown’ Island products and traditional remedies that have been part of daily life through out the Pacific for centuries.

NATURE PACIFIC also links with sister company – TRIBAL PACIFICA as part of a Pacific Islands Group of companies which encourages business with local indigenous communities through the sale of Tribal Art and Artifacts from Papua New Guinea and the Pacific

Ken is an indigenous Banaban Pacific Islander whose people are referred to as the ‘Forgotten People of the Pacific’ (for more detailed information visit . His partner, Stacey is an Australian, with six generations of her family’s involvement with the Banabans and fifteen years experience in aid and cultural projects in the Pacific region.

They both share a professional background in the Australian Natural Health industry over the past nine years and have developed a BANABAN range of Fiji grown Virgin Coconut Oil products to promote what the Banabans have known for centuries. For Ken and his people the Coconut tree aptly known as ‘The Tree of Life!’ is an essential part of daily life. As Ken states, ‘we cannot survive back home on our island without the Coconut Tree, it is the essence of daily life for us.’ ‘The Coconut Tree provides us with coconut milk, oil for cooking and to protect our skin and hair, material to build our homes and wood for our canoes. We even turn the toddy we collect from the tree into sweet syrup, kamaimai which is a lovely sweet drink or the men ferment the toddy into our local beer. We credit the flesh from the coconut with providing us with strong thick hair and strong teeth. Various parts of the tree are used in our indigenous medicines.

Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you receive the goods. Please contact us within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.

We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier. Nature Pacific Pty Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure.

EXCHANGE POLICY

Nature Pacific Pty Ltd will offer a full refund on goods (less original shipping fee) within 7 days of receiving your order. The goods must be returned and resent at buyers expense and should be in original packaging.

In order to process your exchange or refund please contact Nature Pacific on 07 5575 9005 within 7 days of receiving your order.

RETURN OF SALE/PROMOTIONAL ITEMS

All sale and promotional purchases are FINAL, these purchases WILL NOT be refunded or exchanged unless the product is damaged (please refer to damaged stock).

REFUNDS POLICY

All refunds will be credited back via the original form of payment, e.g. credit card, bank account or Paypal account. Refunds will be credited within 48 hours once the return order has been approved. Please allow up to 5 business days for the refund to appear on your credit card or in your bank or Paypal account.

OUT OF STOCK ITEMS

Nature Pacific will contact you and advise if the item is currently unavailable and offer an exchange or substitute item.

DAMAGED STOCK

If you receive damaged stock we appreciate photographic evidence to assist us in addressing the issue as soon as possible. Please send images and be sure to include your order number and reason for contacting.

STORE CREDITS

If receiving a store credit the total cost of the returned order will be credited onto your Nature Pacific account. In order to redeem your credit you will need to place your next order by calling us on 07 5575 9005

PURCHASES FROM DISTRIBUTOR/STOCKIST

If you purchase our products through one of our distributors or stockists and experience any issues please refer to the place of purchase for their refund or return policy.