1. All our products will be one year warranted within one year
2. There is 1% total value free spare parts with each order
3. For some special requirements ,we would ask you to take photos or video to show as proof for us as evidence to fulfill our after sales promise

Guangzhou Miken Electric Manufacturing Co.,Ltd founded in Panyu,Guangzhou. With an investment of RMB2 million, mainly focus on researching, manufacturing, sales for the highest quality and price ratio of ice cream machine and other refrigeration products.
All our management staffs are with more than 10 years experience who acknowledge the network of ice cream machine performance ,development well but with a foremost insight of thoughts. 6 technicians, refrigeration engineer 4 people, all these are the highest investment in ice cream machine field. Advance training before selling and heartily after sales is one of the key competence of Miken Electric. We know machines, we know more about the needs from customers and the key common points between customers and Miken. All these points are the motives for our company development.

A:What is the MOQ?
 Each item with 10pcs is ok for our MOQ, because normally we quote under Fob, If less than our MOQ requirement ,we will charge extra for local charge
 B:What is the warranty? And how do you fulfill it ?
 We offer 1 year warranty. Each order we will send 1% total value spare parts and for some special requests we will need proof to show for us as evidence
 C: What is your product quality compare to other suppliers in china ?
These years we invest a lot on manufacturing equipments like laser cutting machine to make our craftworks better and we test everything machine before delivery
D: What is your payment method ?
If LCL shipment ,we prefer to take full payment , if FCL shipment, we would like to take 30% as deposit and 70% balance against loading
 E:Do you accept OEM ?
Yes ,sure ,we do OEM works since our establishment.

There are three types of packages like below :
1. 5-7layer carton box
2. carton box with wooden frame outside
3. wooden crate
Shipping Type: if it is a LCL shipment, we advise you to take by 2 and 3 packing way
If it is a FCL shipment, all three types of packing way are acceptable
We strongly rThere are three types of packages like below :
1. 5-7layer carton box
2. carton box with wooden frame outside
3. wooden crate
Shipping Type: if it is a LCL shipment, we advise you to take by 2 and 3 packing way
If it is a FCL shipment, all three types of packing way are acceptable
We strongly recommend you to take our equipments by FCL shipment to save costs and loading space. Because we have many kinds of large equipment to small equipments for loading. We are pleased to offer loading project for you to cut off loading cost and wastes in space
ecommend you to take our equipments by FCL shipment to save costs and loading space. Because we have many kinds of large equipment to small equipments for loading. We are pleased to offer loading project for you to cut off loading cost and wastes in space