The manufacturer shall supply qualified products, if some problem of quality found within one-year delivery. The manufacturer is responsible for repairing or replace defeats ones. This assurance does not including the quick-wear part and damage due to the improper operation that regulated in instruction manual.

1. Installation, training and start-up by Our Factory Service Engineer is available.

2. With ZHONGTAI’s service engineers, you can feel confident in our professional knowledge and years of experience. If you have any service request, spare parts ordering, or other questions, please contact us.

3. We always send our service engineers to customer's factory to install and adjust machine, at the same time our engineers will train the workers of client and teach them knowledge about management machine, if our engineers stay 7days, it’s free to charge salary. But if more 7 days, customer pays our engineers one people one day usd50/person.

4. The customer pays the travelling expenses, food, and accommodation.  We welcome clients send their workers to our company study. It's free to study machine on our factory, Our Company is charged with the fee of food and accommodation. Our machines are very easy to operate and manage. Worker can operate and manage these machines after they study three days. The number of persons training is as customer requirement.

  Packed wooden case ( no smoked, but suitable for long distance transports )