Packaing

1. All the products will delivery to you in 1-2 workdays after confirm the payment.

2. We will use appropriate materials for a reasonable, secure packing of your goods. If goods are damaged during the transport, please inform our service department within 3 days after goods are received.

Shipping

1. All the goods delivery by FedEx or DHL express from Guangzhou. And we will declare the low value on the shipping invoice to reduce your custom tax.

2. If you have your own forwarder in China, we can offer Free Delivery for you in Guangzhou City!

3. There are no shipments on weekend and public holidays.

4. Delivery time to your country.

1.We accept Alipay here, all the major Credit Card, Master Card, Western Union, Money Gram, Moneybooker, Bank Transfer is accepted through secure payment processor by ESCROW.

2. Payment through ESCROW, Money is deposited securely to Alipay, only released to us after confirm delivery.

3. Please complete the full payment including Final price with bank service fee and postage. Transaction with insufficient payment will not be handled.

In the spirit of responsibility for the customer, our company keeps tight follow-up with product quality, visits our customers periodically, adopts the suggestions from our customers, and offers the all-day, all-directional and top-grade market services.

The technical and after-sale services are listed as follows:

1. Provide free technical training, guidance and information of our products.

2. Our technical staff could instruct our customers on the installation of machines or parts on-line, and deal with technical and quality issues.

3. We guarantee more than 10 years’ service life of our products with 2 years’ warranty and life maintenance.

4. 24-hour Skype on line: akadtuocai. Once receive the customer complaints, we will response within 24 hours.

5. Free maintenance and replacement will be provided if defects result from quality failure of our product.

1.Does it original? is it solvent or water base?

Yes is original from Japan, is solvent printhead

2.You have in stock? if i order today, when can dispatch?

Yes have in stock, and send within 24hours.

3.Does it suitable of my printer?

Please check above information "Compatiable printer", or contact me to check the compatibility directly.