technology support:

1. all the android phone and ios phone
2. bluetooth date synchronism
3. 365 days motion date storage
4. time dispaly,sleep monitoring
5. caller indentification,push message wechat access
6. movement tracking,set fitness goal
7. bluetooth self-timer,vedeo recording
8. smart alert:anti-lost,alarm clock,meeting,etc.

 company overview

certified company

1. Making the sample until you are satisfied with it.

2. Providing production schedule photos to ensure you know every process

3. Offering professional one-on-one service and replying your E-mail within three hours

4. Shipment sample for checking before shipment.

5. Priority to get the our latest product information after our cooperation

                Please pick out your favorite products and contact us for quotation !

1. Why device cannot connected with Bluetooth?(Connecting/re-connecting failed/re-connecting slow)

Because of BT wireless connection exists of signal interference problems,the time of connect is not the same, if cannot get connected for long time,please try below methods again:

(1) Shut down the bluetooth for 15 seconds,then turn it on again;Restart the phone;

(2) Logout out bracelet or login out the account and then login again.

2. Why i cannot search the bracelet?

Because the bracelet can't search model when is bluetooth on.Please make sure your bracelet is charged and being in activated state, and don't connect with other phone.Put your bracelet near your phone, if you still invalid, please colse the bluetooth for a while, turn on and retry.

3. Why the data showed on app and bracelet is not the same.Such as distance,calorie?

Because everyone’s physical mechanism is different,the revelant data are not the same.So that you should set your personal information first and then check the fitness data.

4. Why i can’t charge for the bracelet?

(1) Please make sure the main machine insert direction if correct;

(2)  When the host power is lower than 3.6 V, it will take some time to pre-charge.

Attention:generally when charged for 3 to 5 minutes,it will get normal.

5. What will display when charging?

(1)  Pre-charging:when bracelet battery was off-charged,it needs a few minutes to get normal;

(2)  Charge: Battery icon on the screen is keep moving.Charging state from zero to full;

(3)  Charge:Battery icon stay with full charged state.About 2 hours will be full charge.

6. When wearing bracelet for a long time,will the bluetoon radiation be harmful to me?

The bluetooth radiation value is far less than the American FCC standard.We can ignore it.Long time wearing won’t be harmful to our health.

7. Is this device water-proof?

This product adopted seal water proof design,water proof level up to IP6.It supports water-proof and dust-proof.Usually it can be used nomally when wash your face or hands.