Please browse the list of links below to find our response to your question or simply scroll down the page to look for the responses against the questions.

If you don’t see your question here, please send us an e-mail directly to ask us or fill out Contact us form and submit your questions to our experts.

1. What makes your products high quality when many companies have same claims of quality products? 
To claim quality is one thing, to deliver it another. Our product quality is maintained in our multi-step quality control procedures.
Our products are made according to preset product spec sheets or tech packs of each product which contains all the details and criteria about the product manufacturing from the start till the completion of order – from the selection and purchase of raw material to the shipment of consignment. These tech packs are developed, after receiving customer order along with product specifications, by our quality assurance department with the coordination of research and development and production departments. The customer feedback always holds important place in this process as well as in house developed, tried consistent quality control procedures. These tech packs are distributed to the entire setup involved in product manufacturing directly and indirectly and these are kept as standing instructions and reference guides. This helps us in achieving desired results and coordinating the operations of purchasing, production, packing and quality control departments as well as export and accounts departments.
With this effective control over ‘information preparation, distribution and implementation’, a consistent and homogeneous quality product is made and a timely and preplanned order execution takes place, each and every step is recorded and after the completion of every order whole process is evaluated in order to check any lapse that could have occurred or could be occurred in future.
The end result of this effort is topnotch quality of our products, on time delivery of orders, superb customer services and flourishing business of our customer’s giving them edge over their competitors.

If you have another question please contact us. We’ll provide prompt, accurate answers.

2. We want a product which is not shown on your web site. What do we do?

Just contact us. We are constantly introducing new styles and developing products to meet the specific, changing needs of our customers.

3. What is your minimum order quantity?
We usually do not set any limit for minimum quantity for placing an order for our running items. However, we suggest you to contact us about minimum order limit for any new requirements or new product development.

4. What are your terms of delivery? 
The terms of delivery are quoted FOB, CFR or CIF for cargo required to be shipped by sea and FCA, CPT or CIP for by air mode of shipment (Incoterms 2000 developed by ICC).

5. What are your terms of payment?

The payment terms are:

For small order valued less than 5,000 USD, half deposit required with the order, balance to be paid on completion of the order.

For order valued more than 10,000 USD, the payment could be made by irrevocable letter of credit (L/C) at site.
For new customers, bank and trade references are required with the order.