Service idea

Serve attentively and pass the truth. Put oneself in the position, feel the grateful in the heart. From the rigor and efficiency of design research and development to the perfect reproduction of manufacturing process, and to the tight on-site installation and debugging, Sunstar Machinery unites and strives to play the strongest voice of the industry. Keeping pace with the times and stepping forward self-motivated, Sunstar plans the layout to help the customers achieve and go beyond dream according to the customer's actual situation and the characteristics of products constantly.

Serves every moment; Serves with all the heart

Turnkey project

We can supply turnkey project of water, juice/tea, carbonated drink etc filling and packing production line for customer. Sunstar will supply excellent equipment, perfect service for customer to save time and money. Think what the customers’ thinking, do what the customers urgently want.We want to establish long-term win-win cooperation relation with customer. Come on, friends!

After-sales service

After-sales service is implemented according to the international general standard.

1. 1 year guarantee and life-long service, the after-sales service website, hotline and fax within 24 hours are available and arrival at appointed place within 72 hours (domestic) is fulfilled.

2. Always prepare rapid wear, consumable, and important spare parts in spare part warehouse to give customer a reply in the first time.

3. Pay regular return visits for every customer to solve the hidden troubles in their equipment and provide the latest equipment information and keep records and files.

4. Qualified skilled service team completes after-sales services for every customer in a timely fashion.