1.1 years quality guaranty, the machine with main parts(excluding the consumables)
shall be changed free of charge when if there is any problem during the warranty period.
2.Lifetime maintenance free of charge.
3.Free training course at our plant.
4.We will provide the consumable parts at an agency price when you need replacement.
5.24 hours on line service each day, free technical support.
6.Machine has been adjusted before delivery , operation disk was included. 

Suzhou Chuangxuan laser technology co.,ltd is a integrated laser industrial servicer,we specialized in the professional field of laser service such as design,produce and sale ect of laser cutter,laser printer,our product and service are widely existed in every light industry.

1. Lead time: Within 7-12 working days after receiving payment.
2. Packing: Standard Ply-wooden case for exporting, non fumigation.
3.Shipping port:Shanghai port.
We also can ship the machine for your convenient port.

Q: Do I need two laser machines to engrave and cut separately?
A: No, the laser machines we provide are capable of both engraving and cutting. One machine alone can fulfill the two purposes.

Q: Do the laser machines need to be connected to a laptop or desktop computer to work?
A: Yes, either is ok. It supports Windows 2000, Windows XP, Win 7 and other operating systems

Q: What kind of graphic format does it support?
A:  BMP, PLT, DST, DXF, AI,  etc.

Q: How to distinguish laser tubes with different powers and applications?
A: 1. Laser tube length (relatively speaking, the longer, the bigger)
2. Laser tube diameter (relatively speaking, the thicker, the bigger)
3. The bigger a laser tube power is, the deeper the machine can cut, but its light spot is bigger. So, it is better to use a machine with a low-power laser tube to engrave, such as 40W, 50W or 65W.

Q: Is a laser machine in operation harmful to our bodies?
A: It is not harmful as long as the laser is not exposed directly to skin and eyes.