1. Q: Can I get some samples?

 A: We are honored to offer you samples for quality check.

2. Q: Do you have the products in stock?

A: Please tell us about your requirements firstly,so that we can confirm if there are these products          in stock .

3. Q: What’s the delivery time?

A: It usually takes about 18-35  working days to produce an order from MOQ to 40HQ container. But the exact delivery time might be different for different orders or at different time.

4. Q: Can I mix different models in one container?

A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.

5. Q: How does your factory do regarding quality control? A: Quality is priority. Highper People always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.

6. Q:What's your warranty terms? 

A:  1 year warranty for scooter & wheelchair & battery;1 year for Electronic control system;                           3 years for frame & other metal parts;                                                                                                             within warranty free accessories & video provided,free training service,life-time technical support         service

7. Q: Will you deliver the right goods as ordered? How can I trust you?

A: Yes, we will. We are Assessed Supplier which report No is 9513118_P+T checked  by TUV and Alibaba specially . And you can download the certification via our Alibaba website

Suzhou Sweetrich Vehicle Industry Technology Co., Ltd established in Suzhou Industry Park located in Jiangsu Province, China in 2007 is a hi-tech based company that has its own brand lines for R&D and production of electric vehicles, for example, electric scooters and power wheelchairs. It has been funded with 50 million investment and covered an area of 60 acres including 30,000 square meters of factory plants.    

     "Prosperity (Xin) comes from joy & care(Xin)" – This is the reason our company named as “ Xin Xin”. We hope to bring all our clients the joy & care with our excellent products and sincere service. We hope to establish the long-term and friendly relationship of cooperation to join hands in creating a wonderful future!