Pre-sale service

1. We are a professional manufacturer, will provide professional services.

2. Any inquiries will be replied within 24 hours.

3. Reliable quality, reasonable design, competitive price and fast lead time are the advantages of our company.  

4. We will provide professional OEM and ODM services for you.

5. You can choose the following payment method.

   T/T, L/C, Western Union, Paypal, MoneyGram & Cash.

6. Lead time

   Sample or mini order will be delivered within 2-5 working days after the receipt of payment.

   For order over 300 pcs or customized order, lead time will be 4~6 weeks after the receipt of payment.

7. Shipping

   You can choose the following shipping forwarder, or your own.

   DHL, TNT, UPS, FEDEX, EMS, China Air Post.

After-sale service

8. All products and accessories will go through strict quality checks before delivery.

9. All products will be well packed before shipping.

10. We will be the first time to let you know the logistics of the goods. 

11. All our products have 1 year warranty, and we sure the product will be free from maintenance within warranty period.

1. Q: Are you manufacturer or trading company?
    A: Huateng Safety is the manufacturer. We were established in 1995 with 21 years experience in                     Personal Protection Equipment manufacturing.

2. Q: How can I get more detail of this product?
    A: Please contact with our online sales team.

3. Q: Do you provide sample? How about sample and freight cost?

    A:The samples and freight cost need to be covered by buyer. The samples based on EXW price.
       We will refund sample cost when you place the formal order according to sample cost and the total              amount of the order.

4. Q: How to pay for a sample and its shipping cost?
    A: Alibaba payment system, TT and Western Union.

5. Q: Can you customize the products according to customers' design?
    A: Sure, we are a professional manufacturer; OEM and ODM are both welcome.

6. Q: How Can I Pay?
    A: Please pay us by TT to our company bank, or Western Union. L/C is welcomed.

7. Q: How about the Package?
    A: We adopt professional packing.

8. Q: How about the Delivery time?
    A: Sample or Small order will be delivered within 2-5working days after the receipt of payment.
        For order over 300 pcs or customized order, lead time will be 4~6 weeks after the receipt of payment.

9. Q: How about transportation
    A: You can choose the following shipping forwarder, or your own.
        DHL, TNT, UPS, FEDEX, EMS, China Air Post.

10. Q: What’s your warranty?
      A: All our products have 1 year warranty under normal use, and we sure the product will be free from               maintenance within warranty period.