Shipment:

1.      We will ship out your order within 24 hours after verification and confirmation of the order.

2.      We’ll offer fast shipping such as by UPS, DHL or FedEx with 6-8 days delivery, in case of any delay, we’ll let you know in advance.

3.      The buyer is responsible for any import taxes, customs fees, brokerage fees, import duties and any other taxes.

4.      We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.

5.      Usually, we write lower value and mark the products as “Gifts” or “Sample” to reduce your tax fee.

6.      If you need full value on the shipping bill or invoice, please let us know when placing order.

After Service:

1.      After sending out package, tracking number would be offered, so you could know where your package is.

2.      When your package damaged during shipping or wrong rolls, we would like to resend new product to you for free.

3.      Discount is always available for returning customers.

4.      If you are not satisfied with your purchase, you can change the item before we ship out the goods. But the buyer should be responsible for all the further shipping fees for returned items.

5.      All the refund issues should be negotiated friendly and we will refund the money upon receiving an                  authoritative certificate stating that fatal quality problem.

6.      If there have any question, please contact me any time. Have a nice day!

FAQ:

 Q1. Do you have MOQ?

Yes, for all abroad orders,the MOQ is 500 Square meter or 10 rolls by quantity.

Q2. How about your free samples?

Yes, as one of largest inkjet media products manufacturers in China mainland, we are able to serve you our free samples for your test! Both sheets and rolls are available!

·A4 size: 5sheets at one time in free. 5 sheets packed into plastic bag with a sticker,

·4R/A6 size or other size (3R,13X18" etc) also available,

·Sample quantities more than 20 sheets you need to pay , our sales will tell you in 

advance,

·Freight collected, you can ask for your sales to draw back freight while you place order.

Q3. How much for the freight?

It depends on your area, we used UPS/DHL bulk service, it had 40-45% discount as normal UPS express service.

Q4. Can you accept online payment, like Paypal?

Yes, with the development of international business, more and more customers are intend to make payment online. In 

China mainland, few factories accept online payment but accept T/T or L/C such traditional payment methods only. Now, 

we accept it! Also, we have an online store, you could click here to visit our online store to make purchase online!

Q5. How about my goods packing? Can I use my logo or own packing?

Yes, you can. we are one of the pioneers who are able to serve various packing solutions (professional OEM packing 

service) in early times.

You can click hereto learn more about our OEM packing service.

As for the bulk, we used pallet packing for your order.

Q6. Can I get your samples locally?

Yes, you can own our samples locally, you could email usyour area, then we will notify where and who you can contact to 

get samples.

Q7. Do you have discount for large quantities?

Yes, we have such sales policy. It not only depends on your order quantity, but also the item you booked.

Large quantities could apply our distributor in your region, contact our salesto know more