How to order for our products? 

1. Tell us the item name, quantity, color etc you need, contact us via Email or trademanager, we will quote our last price for you.

2. Provide us your contact person, delivery address, phone number, then we will make an profoma invoice for you. 

3. After invoice confirmed, pls make payment by paypal, T/T and Western Union.

4. We will arrange production for you at once when we received your money.

OEM/ODM Service:

1. MOQ 50pcs for lasing logo on unit

2. MOQ 200pcs for printing logo on unit

3. MOQ 500pcs customized packaging

Warranty policy:

12 months for kit, 6 months for accessories

After-sales service:

1. If our product defected within warranty period,Pls kindly provide us pictures or video, we will show it to our engineer to figure out the problem, then send you replacement in the next order.

2. We will send the replacement unit/parts in your next order if any is defective.

3. Buyer is responsible for import tax,we can help to declare lower value on commercial invoice to reduce your tax if required.

4.We will track the shipping status regularly so that buyer can receive our goods in time and safely.

Shenzhen Menovo technology Co., Ltd. is a professional supplier specialized in researching, manufacturing,marketing electronic cigarette and accessories. We advocate a "people-oriented, quality first" business philosophy. We gathered lots of well-educated and experienced researchers and administrators on electronic cigarette field; we have great advanced hardware equipment and electronic technology:we built a high standard of quality management system. Since established in 2014, we have been dedicated to providing many products of new design, advanced technology, premium quality, and competitive price. Also our products have own intellectual property. We welcome business associations and friends from all parts of the world to contact us and seek cooperation for mutual benefits.